Terms of service

Use of This Website

This Terms and Conditions Policy applies to your use of the website located at www.binscience.com (the "Site")  and mobile websites, and blog articles operated by BIN Science LLC, Dba Roex ("BIN Science LLC," "we" or "us".) By accessing the website (s) you warrant and represent to BIN Science LLC (referred to as “website owner”) that you are legally entitled to do so and to make use of information made available via the website. 

We ask that you abide by the terms and conditions that follow, along with any other terms and conditions that may appear on the Site from time-to-time (collectively, the "Conditions"). Your use of the Site constitutes your agreement with the Conditions that follow and we reserve the right to revise these Conditions at any time. When we make changes, we will post them here. You agree to check this section periodically to be aware of any changes and your continued use of the Site shall be considered your agreement to any modified Conditions. If you do not agree to these Conditions, please do not use the Site.

Terms of Sale

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible. In order to contract with BIN Science LLC you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. BIN Science LLC retains the right to refuse any request made by you. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. All prices advertised are subject to such changes.

When you place an order, you will receive an email confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by email that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation email sent at the time of dispatch will be included. 

Pricing and Availability

Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

The prices quoted on this Website are final prices. You acknowledge that the prices quoted on the Website at the time of ordering will be honored. Orders within the U.S.may be subject to state or local sales taxes, which are applied and clearly displayed when you fill in your shipping address on the checkout page. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the 'Total Cost'.

Shipping 

Stock levels are subject to availability and we do our best to ensure all orders are packed according to the desired quantities and product. Should any order not be fulfilled by our warehouse upon packing due to items becoming out of stock, we will inform you of this as soon as possible. We will refund you for the out of stock item(s) upon packing and send the rest of your goods. We do not hold any orders and cannot cancel orders at this point of the process. Orders will be packed and shipped as usual in our normal processes and procedures.  Shipping costs will be added where applicable. 

Exchanges and refunds

During 30 days following the delivery of your order, you may request a refund. If you are not satisfied with your health supplement purchase, please contact our Customer Service Department at 1-866-645-0010 Monday through Friday 7am-7pm PST, email us at customersupport@roex.com

You will then receive a Return Merchandise Authorization (RMA) number. Write the RMA number legibly on the outside of the box containing the returned items and mail it to: BIN Science Returns Department within 10 days of the RMA issuance. Only one opened bottle of each product will be accepted for return.

Your order will be refunded, less shipping, when the package is delivered within the 30-Day Satisfaction Guarantee period. The 30-Day period is defined by the day the product ships. For your security, return your package with an insured carrier and retain a receipt for your records. 

Payment

100% Secure and Trusted Payment: During Express Checkout, you will be redirected to the secure PayPal site to complete the payment information. We accept card payments by Visa, MasterCard via PayPal. Upon receiving your order a standard authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. Your card will be debited once the order has been accepted. Once payment is processed, you will then be returned to the store to complete the remainder of the checkout process. Goods will not be dispatched until payment has been completed.  

Discount /Coupon Codes 

Discount codes may from time to time be offered; such codes may only be applied to purchases made through https://www.binscience.com. We may from time to time offer promotional discount codes which may apply in respect of any, or certain specified, purchases made through this Website. The conditions of use relating to any discount code will be specified at the time of issue.

Gift Vouchers

Gift vouchers are only valid for a limited time and the voucher must be used by the date shown on the voucher – check your voucher to find out when to use it by. We can’t accept any responsibility for stolen or deleted gift vouchers. We will dispatch your gift voucher either as soon as payment has been cleared or on your specified delivery date (if this is later). We’re afraid we can’t be responsible for any delays, no matter how they are caused.If you are the purchaser, please double check the delivery email address you enter – it is your responsibility to do so and we’re afraid we can’t be held responsible if a gift voucher is used by someone other than your recipient if the email address entered is incorrect. In addition, we can not take responsibility for any gift vouchers that are lost or used by someone other than your recipient after delivery. Make sure your recipient has received their gift voucher, as it is their responsibility to keep the voucher details safe.If you need a refund, this will be made in the same way as the original payment method. 

Intellectual Property

Unless otherwise noted, all materials, including, but not limited to, images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of the Site (collectively, the "Contents") are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by BIN Science LLC. The Contents, and the Site as a whole, are intended solely for personal, non-commercial use by the users of the Site. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal, non-commercial use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the Contents, the Site, or any related software. The Site as a whole is protected by copyright and trade dress and all worldwide rights, titles and interests in and to the Site are owned by BIN Science LLC.

Privacy

Our Privacy Policy describes the collection and use of information on the Site.

Site Transactions 

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order, whether or not the order has been confirmed, for any or no reason, and without liability to you or anyone else. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event we make a change to or cancel an order, we will attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. If your payment method has already been charged for an order that is later cancelled, BIN Science LLC shall issue you a refund.

Colors

We have made every effort to display as accurately as possible the colors of our products that appear on the Site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

User Generated Content

  1. Generally

By posting, distributing, sending or displaying any comment, message, product review, or testimonial (including email), data, information, text, music, sound, photos, graphics, or other content (the "User Generated Content") to the Site, you (A) grant, and represent and warrant that you have the right to grant, to BIN Science LLC a non-exclusive, royalty-free, perpetual, transferable, irrevocable, fully paid and sub-licensable right to use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from, and publicly display and perform, the User Generated Content throughout the world; (B) grant BIN Science LLC and its affiliates and sublicensees the right to use the name that you submit in connection with such User Generated Content; and (C) represent and warrant that (i) you own and control all of the rights to the User Generated Content that you post or otherwise distribute, or you otherwise have the lawful right to post and distribute such User Generated Content to or through the Site; (ii) such User Generated Content is accurate and not misleading; and (iii) use and posting or other transmission of such User Generated Content does not violate these Conditions and will not violate any rights of, or cause injury to, any person or entity. You further grant BIN Science LLC the right to pursue at law any person or entity that violates your or BIN Science LLC rights in the User Generated Content by a breach of these Conditions. User Generated Content submitted by users is deemed non-confidential and BIN Science  LLC is under no obligation to treat such User Generated Content as proprietary information. Without limiting the foregoing, BIN Science LLC reserves the right to use the User Generated Content as it deems appropriate, including, without limitation, deleting, editing, modifying, rejecting, or refusing to post it. BIN Science LLC is under no obligation to offer you any payment for User Generated Content or to attribute authorship of User Generated Content to you. If, nonetheless, it is determined that you retain moral rights (including rights of attribution or integrity) in the User Generated Content, you hereby agree that (A) you do not require that any personally identifying information be used in connection with the User Generated Content, or any derivative works of, or upgrades or updates thereto; (B) you do not oppose the publication, use, modification, deletion and exploitation of the User Generated Content by BIN Science LLC or its agents; (C) you waive and will not claim or assert any entitlement to any moral rights of an author in any of the User Generated Content; and (D) you release BIN Science LLC from any claims that you could otherwise assert against BIN Science LLC by virtue of any moral rights.

  1.  Use of Chat Rooms, Bulletin Boards and Other Interactive Areas

The Site may contain forums, blogs, bulletin boards or other interactive areas in which you or third parties may post content, messages, materials or other items on the Site (the "Interactive Areas"). If BIN Science LLC provides such Interactive Areas, you are solely responsible for your use of such Interactive Areas and use them at your own risk. By way of example, and not as a limitation, you agree that when using any of the Interactive Areas, you will not post, upload, transmit, distribute, store, create or otherwise publish any of the following: 

  1. Material that is sexually explicit, violent, derogatory, unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, harassing, threatening, an invasion of another individual’s privacy or publicity rights, abusive, inflammatory, fraudulent or otherwise objectionable;
  2. Material that promotes illegal drug use, tobacco or firearms use;
  3. Material that constitutes, encourages or provides instructions for a criminal offense, violates the rights of any individual or group, or that otherwise creates liability or violates any local, state, national or international law;
  4. Material that may infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party;
  5. Material that uses the names or likenesses of persons living or dead without their permission or that impersonates any person or entity or otherwise misrepresents your affiliation with a person or entity;
  6. Unsolicited advertising or links to other commercial sites;
  7. Names, addresses, phone numbers, email addresses, Social Security numbers, credit card numbers or other personally identifiable information of you or someone else;
  8. Viruses, corrupted data or other harmful, disruptive or destructive files;
  9. Material that is unrelated to the topic of the Interactive Area(s) in which such material is posted;
  10. Material that communicates messages inconsistent with the positive good will of BIN Science  LLC; or
  11. Material that, in the sole judgment of BIN Science  LLC, is objectionable, or which may expose BIN Science  LLC or its users to any harm.

BIN Science LLC takes no responsibility and assumes no liability for any User Generated Content posted, stored or uploaded by you or any third party, or for any loss or damage thereto, nor is BIN Science LLC liable for any mistakes, defamation, slander, libel, omissions, falsehoods, obscenity, pornography or profanity you may encounter. As a provider of the Interactive Areas, BIN Science LLC is not liable for any statements, representations or User Generated Content provided by its users on this Site. Although BIN Science  LLC has no obligation to screen, edit or monitor any of the User Generated Content posted to or distributed through any Interactive Area, BIN Science LLC reserves the right, and has sole discretion, to remove without notice any User Generated Content posted or stored on the Site. Any use of the Site, including the Interactive Areas, in violation of these Conditions may result in termination or suspension of your permission to use the Site.

  1. Comments and Submissions

          - Testimonial and Reviews

A testimonial disclaimer is a legal statement that is placed on a website or application to make it clear that the user’s experience may not be the same as what is described in a review, endorsement, or a reflection of the feelings of every user.

By submitting a product review or testimonial, you are authorizing BIN Science LLC to use and disclose your testimonial in its marketing efforts, and on its website and that you acknowledge that the testimonial may be distributed to the media, other individuals and entities that may be involved in BIN Science marketing and public relations efforts and the public. The testimonial will not be used in exchange for monetary or other claims for said use by BIN Science LLC. The user fully understands the contents, meaning, and impact of the testimonial Release.

Anything that you submit or post to the Site and/or provide BIN Science LLC, including, without limitation, comments, feedback, suggestions, reviews, surveys, testimonials, ideas and questions (collectively, "Comments") is and will be treated as nonconfidential and nonproprietary, and BIN Science LLC shall have the royalty-free, worldwide, perpetual, irrevocable and transferable right to use, copy, distribute, display, publish, perform, sell, lease, transmit, adapt, create derivative works from such Comments by any means and in any form, and to translate, modify, reverse-engineer, disassemble, or decompile such Comments. 

All Comments shall automatically become the sole and exclusive property of BIN Science LLC and shall not be returned to you. BIN Science  LLC is and shall be under no obligation (A) to pay any compensation for any Comments and (B) to respond to any Comments. You agree that no Comments submitted by you to the Site will violate any right of any third party, including, but not limited to, copyright, trademark, privacy or other personal or proprietary right(s). You further agree that no Comments submitted by you to the Site will be or contain libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any Comments you make. You agree that BIN Science LLC may use and/or disclose information consistent with our Privacy Policy.

Copyright Complaint Policy-Infringement Notification

If you believe in good faith that materials hosted by us infringe your copyright, please provide the written information requested below. The procedure outlined below is exclusively for notifying BIN Science LLC that your copyrighted material has been infringed. Please provide the following information in the following order (including Section Numbers):

  1. A clear identification of the copyrighted work you claim was infringed.
  2. A clear identification of the material you claim is infringing the copyrighted work, and information that will allow us to locate that material on the Site, such as a link to the infringing material.
  3. Your contact information so that we can reply to your complaint, preferably including an email address and telephone number.
  4. Include the following statement: "I have a good faith belief that the material that is claimed as copyright infringement is not authorized by the copyright owner, its agent, or the law."
  5. Include the following statement: "I swear, under penalty of perjury, that the information in the notification is accurate and I am the copyright owner, or am authorized to act on behalf of the owner, of an exclusive right that is allegedly infringed."
  6. The notice must be signed by the person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Notices of claims of copyright infringement on the Site should be emailed or mailed to: customersupport@roex.com

 We suggest that you consult your legal advisor before filing a notice or counter-notice.  Also, please note that you may be liable for damages (including, but not limited to, costs and attorneys fees) if you make a false claim of copyright infringement. We will review and address all notices that comply with the requirements above.

Repeat Infringer Policy

In accordance with the Digital Millennium Copyright Act and other applicable law, BIN Science LLC has adopted a policy of terminating, in appropriate circumstances and at BIN Science LLC’ sole discretion, subscribers or account holders who are deemed to be repeat copyright infringers. BIN Science LLC may also at its sole discretion limit access to the Site and/or terminate the accounts of any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement. 

Indemnification 

You agree to defend, indemnify and hold harmless BIN Science LLC, its officers, directors, employees, agents, licensors and suppliers from and against any and all claims, charges, complaints, damages, losses, liabilities, costs and expenses (including attorneys' fees), arising from or relating in any way to your use of the Site.

Choice of Law

These Conditions shall be construed in accordance with the laws of Delaware, United States of America, without regard to any conflict of law provisions. Any dispute arising under these Conditions shall be resolved exclusively in the federal and state courts located in Wilmington, Delaware.

Links to Other Websites 

This Site may contain links to outside services and resources. You acknowledge that

(A) BIN Science LLC is not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites; and

(B) BIN Science  LLC is not responsible for any other form of transmission received from any linked site. BIN Science LLC is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by BIN Science LLC of the site. Any concerns regarding any such link should be directed to the particular third party website. In particular, BIN Science LLC does not accept any liability arising out of any allegation that any third party-owned content (whether published on this, or any other, web site) infringes the intellectual property rights of any person or any liability arising out of any information or opinion contained on such third party website or content. 

Merchant and Advertisement Disclaimer

You may have access to certain third party product or service providers (“Merchants”) from which BIN Science LLC products and gift vouchers are advertised or available for purchase. You acknowledge that BIN Science LLC does not operate or control the products or services offered by Merchants. Merchants are responsible for all aspects of order processing, fulfillment, billing and customer service. You agree that use of or purchase from such Merchants is without warranties of any kind by BIN Science  LLC. BIN Science LLC is not a party to the transactions between you and Merchants and BIN Science LLC is not liable for any damages arising from the transactions between you and merchants or for any information appearing on merchant websites. All rules, legal documents including privacy policies and operating procedures of Merchants will apply to you while on any Merchant websites.

Use of Your Personal Information

We collect Personal information such as; name, address, billing from our customers for various purposes, including:

  1. Process transactions upon their request
  2. Improve our store website, customers shopping experience and quality of service
  3. Send communications about our products, services and promotions
  4. Prevent and detect fraud and abuse
  5. Process information or claims in connection with incidents at our online store
  6. Enable our service providers to perform certain activities on our behalf
  7. Comply with our legal obligations, policies and procedures and for internal administrative and analytics purposes.

Others with Whom We May Share Your Information

Service Providers: We also may disclose information to outside companies that help us bring you the products and services we offer. For example, we may work with an outside company to: (a) manage payment processing transactions; (b) assist us in distributing e-mails; (c) assist us with direct marketing and data collection; (d) provide us data storage and analysis; (e) provide fraud prevention; (f) provide customer service by phone and (g) other services designed to assist us in maximizing our business potential. We require that these outside companies agree to keep confidential all information we share with them and to use the information only to perform their obligations in the agreements.

We also work with business partners that use tracking technologies to deliver advertisements on our behalf across the Internet. These companies may collect information about your visits to our website and your interaction with our advertising and other communications.

Termination

These Conditions are effective unless and until terminated by either you or BIN Science  LLC. You may terminate these Conditions at any time, and you must stop using the website upon such termination. BIN Science LLC also may terminate these Conditions at any time and may do so immediately without notice, and accordingly deny you access to the Site, if in BIN Science LLC’ sole discretion you fail to comply with any term or provision of these Conditions. The Conditions relating to Intellectual Property, Indemnification, Disclaimer, Limitation of Liability and Choice of Law shall survive any termination.

Disclaimer 

This site and the materials and products on this site are provided "as is" and without warranties of any kind. To the fullest extent permitted by law, BIN Science LLC disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. BIN Science LLC does not represent or warrant that this site will be uninterrupted or error-free, that any defects will be corrected, or that this site or the server that makes the site available are free of viruses or anything else harmful. BIN Science LLC does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, reliability or otherwise. BIN Science LLC reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). We apologize for any inconvenience this may cause you. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability

To the maximum extent provided under the law shall, in no event, BIN Science LLC or any of its affiliated entities or suppliers be liable for any indirect, special, punitive, incidental, exemplary or consequential damages that result from (a) the use of, or inability to use, the site, or content downloaded from the site; (b) the performance of the services, products and materials available from the site; or (c) the conduct of other users of the site, even if BIN Science LLC has been advised of the possibility of such damages. You assume total responsibility for your use of the site. Your only remedy against BIN Science LLC for dissatisfaction with the site or any content is to stop using the site. BIN Science LLC is not responsible for any liability arising out of the website and/or any material linked through the website.

Miscellaneous

Unless otherwise specified and except to the extent BIN Science LLC products are offered for sale in the select channel markets through this Site, this Site and the Contents thereof are displayed solely for the purpose of promoting BIN Science LLC products and services available in the select foreign markets. This Site is controlled and operated by BIN Science LLC, Wilmington, Delaware, USA. These Conditions including, without limitation, any other Conditions that may appear on the Site from time-to-time contain the full understanding with respect to your use and access of the Site and supersede all prior agreements, terms, conditions and understandings, both written and oral, with respect to such use and access of the Site. If any portion of these Conditions is held to be invalid or unenforceable, the invalid or unenforceable portion shall be modified in accordance with the applicable law as nearly as possible to reflect the original intention of the applicable provision, and the remainder of these Conditions shall remain in full force and effect. A printed version of these Conditions and of any notices given to you in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Conditions to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. The failure of BIN Science LLC to insist upon or enforce strict performance by you of any provision of these Conditions shall not be construed as a waiver of any provision or right. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Conditions.

We may provide notice to you relating to the Site and/or these terms and conditions by sending an email to your last known email address, and any such notice shall be deemed given and received on the day it is sent. You agree that any cause of action that you may desire to bring arising out of or related to these Conditions and/or the Site must commence within one (1) year after the cause of action arises; otherwise, such cause of action shall be permanently barred. You may not use the Site or export the Content in violation of laws and regulations. If you access the Site from a location outside Delaware state, you are responsible for compliance with all local laws.